KakaoBank Accelerates Growth into Comprehensive Financial Platform

**KakaoBank, great leap in 2024 performance… Full-fledged ascent as a comprehensive financial platform begins** KakaoBank has laid the groundwork for a firm leap towards becoming a comprehensive financial platform by achieving two goals thr...

Feb 5, 2025 - 00:00
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**KakaoBank, great leap in 2024 performance… Full-fledged ascent as a comprehensive financial platform begins** KakaoBank has laid the groundwork for a firm leap towards becoming a comprehensive financial platform by achieving two goals through its 2024 business performance: expanding its customer base and diversifying revenue. It is attracting the attention of the financial industry by announcing not only solid growth but also plans for inclusive finance practices and the launch of innovative new services. **Unprecedented Customer Growth and Expanding Market Influence** As of the end of 2024, KakaoBank's customer count reached an impressive 24.88 million, showing overwhelming growth with an increase of 2.04 million from the previous year. Notably, its Monthly Active Users (MAU) hit 18.90 million and Weekly Active Users (WAU) reached 13.60 million, both setting new records and proving KakaoBank's position as a core platform for everyday finance. It is noteworthy that more than half of the population in their 50s are using KakaoBank, demonstrating the successful expansion of its customer base across all age groups. **Shining Success in Revenue Structure Diversification** In terms of profitability, the growth of non-interest income, excluding loan interest income, clearly stood out. Non-interest income accounted for 30% of total operating revenue, reaching 889.1 billion won, a sharp increase of 25.6% from the previous year. In particular, fee and platform revenue surpassed 300 billion won for the first time, recording 301.7 billion won, clearly demonstrating KakaoBank's success in diversifying its stable revenue model. An official explained that the company achieved balanced growth in all sectors with differentiated competitiveness, even amidst an uncertain external environment. **Robust Financial Performance and Practice of Inclusive Finance** In 2024, KakaoBank achieved excellent financial results, with an annual operating profit of 606.9 billion won (up 26.8% year-on-year) and net profit of 440.1 billion won (up 24.0% year-on-year). At the same time, it maintained a stable asset quality indicator with a delinquency rate of 0.52%, securing both growth and stability. Furthermore, it took the lead in practicing inclusive finance, demonstrating its social responsibility by recording an average outstanding balance of 4.9 trillion won in loans for low- and mid-credit borrowers (32.4% of total loans) and 1.9 trillion won in loans for individual business owners. **Vision for the Future: Innovation and Enhanced Shareholder Value** KakaoBank plans to further enhance customer experience this year by successively introducing innovative new services such as conversational AI financial calculators, PLCC cards, and mobile ID services. It has committed to continuous growth by setting ambitious goals of reaching 30 million customers and 100 trillion won in assets by 2027. Additionally, it decided on a dividend per share of 360 won for the 2024 fiscal year, carrying out a total dividend payout of 171.5 billion won, thereby more than doubling its shareholder return policy compared to the previous year. KakaoBank unveiled its future vision, stating, "Based on sustainable growth, we will expand inclusive finance and introduce innovative new services, firmly establishing ourselves as the first-choice comprehensive financial platform for customers."

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