Jinaem Launches 'FrontX' Smart Remote Management Solution

## Opening the Future of the Accommodation Industry Amidst Labor Shortages: Zinnem's Smart Operating System 'Front-X', A Triumph with 30% Increase in Room Occupancy Rate! Could the chronic labor shortage and operational burden in the accommodation industry now become a thing of the past? Zinnem, a company specializing in entrusted operations for small and medium-sized accommodation facilities, has officially launched its innovative online-based contactless control solution 'Front-X', truly ushering in an era of smart operations for the accommodation industry. Even with just a pilot introduction, it has boosted room occupancy rates by 15-30% and achieved remarkable results by saving over 5 million won in monthly labor costs, drawing significant attention from the industry. **Front-X, Everything for Accommodation Operations, All at Once!** Front-X is an all-in-one system integrating online entrusted operations, contactless control, and automation, optimized especially for small and medium-sized accommodation businesses. It provides a one-stop package that allows integrated management with a single system, from complex reservation management (PMS) to revenue management (RMS), channel management (CMS), as well as customer service (CS). Through a 24-hour real-time contactless CS response system, customer needs can be addressed at any time, and kiosks, smart door locks, and automatic reservation management functions are organically linked to maximize operational efficiency. The core of all these integrated functions lies in Zinnem's unique contactless operational infrastructure system, 'FMS (Front-X Management System)'. Through FMS, managers can intuitively control everything from reservations to room supervision, customer service, and overall accommodation operational status from a single screen, dramatically reducing time and labor consumption. **Proven Success Stories and Spreading Innovation** The results of the pilot introduction of Front-X, centered on 'Restia Stay Sangbong Branch' since last June, have been truly explosive. The average room occupancy rate increased by 15-30%, and by saving over 5 million won in labor costs monthly, it successfully caught both rabbits: operational efficiency and profitability. Currently, Front-X has been successfully established and is operating in major directly managed branches nationwide entrusted by Zinnem, including 'Restia Stay Sangbong Branch', 'Restia Incheon Bay Hotel Ara Waterway Branch', and 'Y Collection Haeundae Beach Branch'. In the upcoming August, it is scheduled to be additionally applied to about 10 accommodations, including 'Restia Stay Gangneung Branches 1 & 2' and 'Wellness Hotel Cheongsuheon Pocheon Branch', indicating that Front-X's innovation is expected to spread even faster. At the 'Restia Stay Sangbong Branch' showroom, which opened in June, you can directly demonstrate and experience the system. **Zinnem, The Partner to Lead the Future of the Accommodation Industry** Lee Jun-ho, CEO of Zinnem, emphasized that Front-X goes beyond being a simple contactless kiosk, stating it is "an integrated contactless operational infrastructure that innovates the entire operation of small and medium-sized accommodation businesses." Through Front-X, the aim is to alleviate the labor shortage and operational burden in the accommodation industry, raise the quality of service by achieving operational standardization and automation, ultimately expressing the ambition to create "an environment where hotels can be operated without front desk staff." To commemorate the official launch in August, generous promotions will also be offered to early adopting accommodations. Through exceptional benefits such as 1 month of fee exemption, free kiosk installation support, OTA marketing support, and an operational consulting package, it helps accommodation businesses more easily transition to a smart operating system. Zinnem plans to accelerate the transition to digital-based accommodation operations through the Front-X solution, support the branding of local and small accommodations, diversify various accommodation operating models, and lead the continuous growth of the accommodation industry. The future that Front-X will shape, solving the long-standing challenges of labor shortages and operational efficiency in the accommodation industry, is highly anticipated.