Meonki Table Order, 70% of Franchises Adopt AI CRM

Monki, a restaurant solution company, has launched its innovative AI-based CRM service 'AI Sales Up', which has exceeded a 70% adoption rate among franchises in just three months since its launch, drawing significant industry attention. This service utilizes AI to precisely analyze vast amounts of data, including customer order history, visit cycles, and usage times, and sends customized coupons and promotional notifications to customers with a high likelihood of revisiting, thereby effectively encouraging repeat visits. The results of a pilot study conducted on 100 restaurant establishments from July to September were remarkable. The average sales of stores that adopted 'AI Sales Up' increased by 20.3%, the revisit rate rose by 30%, and the average customer spend also saw a notable increase of over 10%. Monki minimizes the burden on franchisees by adopting a performance-based pricing model, where costs are only incurred when marketing effectiveness is proven, and the actual sales effect relative to investment has been shown to be at least 10 times, and up to 20 times. This success is attributed to Monthly Kitchen's extensive data analysis technology, accumulated over seven years of operating more than 1,000 restaurant establishments, covering vast order histories and time-based consumption patterns. According to Statistics Korea, advertising and promotional expenses for restaurants and bars are continuously increasing, but small business owners cite the uncertainty of advertising effectiveness as a major concern. 'AI Sales Up' is rapidly establishing itself as an efficient alternative that solves these long-standing market challenges. In addition to 'AI Sales Up', Monki is driving positive change in the restaurant industry ecosystem by providing various technologies and services for the co-prosperity of self-employed individuals, including a no-contract, 0-commission fee plan and a wireless all-in-one device that won the 2025 Red Dot Design Award. CEO Kim Hyuk-kyun emphasized, “The high service utilization rate of over 70% is because stores have directly experienced the sales improvement effect,” adding, “We will continue to dedicate ourselves to developing technologies that can practically contribute to increasing the profits of self-employed individuals.”