Jeon Hwa-seong's Startup Morning Coffee: Secrets to Successful Membership Business

"Startup Morning Coffee," broadcast live daily at 8:40 AM on the YouTube channel 'Jeon Hwa-seong's CNTV,' deeply illuminates the core competencies and market potential of promising startups both domestically and internationally, establishing itself as a valuable information platform for those interested in the startup ecosystem. Interactive communication with viewers through real-time comments is one of the program's biggest attractions, providing a venue for sharing vivid insights beyond mere information delivery. In a recent broadcast, 'Mint Members,' which presents innovative solutions to chronic problems in the sports and fashion industries, was introduced and garnered significant attention. Mint Members is a specialized SaaS (Software as a Service) solution company for sports and fashion care, provided by CNT Tech. Many will empathize with the experience of not knowing how to handle expensive or cherished items like clothes, shoes, or sports equipment when they are damaged or stained. Mint Members offers a one-stop solution that can resolve these customer service (CS) and after-service (AS) needs at once, alleviating consumer inconvenience and reducing headaches for brands. Their service goes beyond simple repairs. Utilizing specialized technology and equipment for stain removal, scratch repair, and color restoration, they restore damaged products almost like new. This is deeply significant as it not only restores product value but also creates sustainable value by reducing unnecessary product disposal and aiding resource circulation. Mint Members' core competencies lie in 'professionalism,' 'efficiency,' and a 'strategic operating model.' Based on state-of-the-art specialized equipment and long-accumulated skilled technology, they guarantee the highest quality care and repair services. Furthermore, to efficiently provide these services, they have established standardized and automated processes, simplifying complex CS operations and helping companies focus on their core business. Especially through a BPO (Business Process Outsourcing) model, brands can entrust care and repair related tasks to Mint Members, allowing them to not only save costs without the burden of their own personnel and facility investments but also provide the best service quality to customers. Currently, they are performing CNT Tech's Sports Industry Startup Leap Center support project, receiving recognition for their potential and growing rapidly. CEO Jeon Hwa-seong, who hosts 'Startup Morning Coffee,' emphasized that Mint Members will contribute to significantly improving customer satisfaction for sports and fashion brands. He further added that by extending product lifecycles, it will foster an eco-friendly consumption culture and ultimately become an exemplary case that assists companies in practicing ESG (Environmental, Social, and Governance) management. Mint Members is gaining attention as a smart solution that goes beyond simply repairing products, catching two birds with one stone: a sustainable future and customer experience innovation.