H2O Hospitality Deploys Smart Check-in System at Westminster Dubai Mall Hotel

Global hospitality tech company H2O Hospitality has signed a digital transformation (DX) contract with 'Westminster Dubai Mall Hotel', a luxury hotel located in the heart of Dubai, to supply its smart check-in solution. This is considered a significant achievement in H2O's global business expansion. Westminster Dubai Mall Hotel is part of the Westminster Holidays Group, which operates 16 hotels worldwide. It is connected to Dubai Mall, the world's largest shopping and entertainment destination, and boasts a prime location in Downtown Dubai, adjacent to the Burj Khalifa, the world's tallest building, allowing guests to enjoy panoramic views of the Burj Khalifa from their rooms. The smart check-in solution provided by H2O revolutionizes the guest experience. Guests can easily complete check-in information registration and membership sign-up on their smartphones before arriving at the hotel, without needing to install a separate application. This significantly enhances the convenience of their stay, as they can proceed directly to their room with a pre-prepared room key, without waiting at the front desk. For hotels, the benefits are clear. It can reduce front desk congestion, increasing operational efficiency, and offer various upselling features such as early check-in, late check-out, room upgrades, and package promotions during the smart check-in process, thereby increasing additional revenue. This directly contributes to strengthening the hotel's profitability. Lee Woong-hee, CEO of H2O Hospitality, stated, "We are delighted to once again prove our global competitiveness through this collaboration with Westminster Dubai Mall Hotel, a world-renowned tourist destination and luxury hotel. H2O's smart check-in solution enhances guest convenience and maximizes operational efficiency, contributing to strengthening hotel profitability, thereby providing a win-win environment for both hotels and guests." H2O Hospitality has already successfully provided digital solutions and services to approximately 220,000 rooms worldwide, including domestic hotels like Parnas Hotel and Nine Tree Hotel, as well as Grand Millennium Al Wahda in UAE, demonstrating its recognized capabilities.