Flex AI Performance Management Platform Enhancement

Flex, opening new horizons in performance management with AI: Launch of an innovative solution for the co-growth of members and organizations AI-based HR platform Flex (flex) is drawing significant attention from businesses with the launch of its innovative new version of performance management service. Pre-applications, which opened in late September, already saw participation from large corporations, foreign-owned companies, as well as small and medium-sized enterprises across a wide range of industries including IT, bio, manufacturing, commerce, and finance, proving the high expectations for the solution. The core of this update is the **'AI Performance Review Report'**. AI deeply analyzes individual members' performance data to present a customized growth roadmap. In particular, the 'Competency Strength and Weakness Diagnosis' helps identify one's objective position through comparative analysis with peers and those in the same job/position, while the 'Competency Self-Objectification Diagnosis' clearly shows the gap between self-assessment and peer assessment. This actively supports all members in viewing evaluations not merely as feedback but as a genuine opportunity for growth. Robust data integration based on SSoT (Single Source of Truth) is another strong point of Flex's performance management. Key HR data such as leave/return to work, promotions, departmental transfers, and job changes are linked in real-time, automatically reflecting changes in evaluator hierarchy and authority within the system. Furthermore, it allows for flexible management of actions like deadline adjustments or evaluator changes based on members' absence (e.g., vacation), maximizing operational efficiency. Flex fully supports various corporate performance management systems, including OKR, MBO, and competency evaluations, and organically links the entire process from 'goals-one-on-one-evaluation'. Set goals are automatically linked to evaluation items, and both goals and evaluation content are utilized as rich feedback material during one-on-one meetings, enhancing the quality of communication. Flex's vision does not stop here. Based on the vast performance management data that will be accumulated, the plan is to further advance the role of AI. Strategies are being devised to actively utilize AI in strategic human resource operations, including comparative analysis of individual members' growth journeys and compensation levels, personalized growth track recommendations, key talent management, and promotion candidate recommendations. Jang Hae-nam, CEO of Flex, emphasizes, "Evaluations should be a powerful tool for the bright future growth of individuals and organizations, going beyond merely assessing the past. We have focused on deeply embedding into our service the process of using performance as a driver for growth, and subsequently establishing that growth as a solid framework for the organization." We hope you experience a meaningful evaluation season with Flex's AI-based performance management solution, where operational burden is reduced, and you can fully concentrate on the co-growth of your members and organization.