Finders AI, Abita Japan Partner to Deploy Avatar Staff in Unmanned Stores

**Finders AI Accelerates Innovation in Unmanned Store Customer Experience through Strategic Alliance with Japan's AVITA** Finders AI, a specialist in vision AI-based retail unmanned solutions, has opened new horizons in unmanned retail services by forming a strategic partnership with AVITA, Japan's leading company in avatar-based customer support. This collaboration focuses on dramatically improving customer interaction methods by introducing AVITA's innovative avatar-based remote communication service, 'AVACOM,' into Finders AI's unmanned stores. In existing unmanned store environments, customer inquiries have primarily been handled through staff connections or integration with specific business services. However, through this partnership, digital avatars in Finders AI stores will respond to customer questions in real-time, providing flexible and immediate customer support as if staff were present. This is expected to deliver a new customer experience that transcends the limitations of non-face-to-face services. AVACOM, developed by AVITA, is a unique solution designed to combine avatar and artificial intelligence (AI) technology to provide customized services to customers even from remote locations. Notably, AVACOM has already been successfully operating in LAWSON, a major convenience store chain in Japan, since 2022, proving its practicality and effectiveness, which further raises expectations for its application in Finders AI's unmanned stores. Finders AI plans to use this strategic alliance as a springboard to officially enter the Japanese market, strengthen cooperation with key local companies, and solidify its competitiveness within the Japanese retail market. Ham Myung-won, CEO of Finders AI, stated, "We are making diverse efforts, including retail solution development and sales, as well as forming strategic partnerships, to meet the varied and segmented demands of both domestic and international retail markets." He added, "I am confident that this collaboration will make a significant contribution to expanding our local business." Finders AI recently successfully opened its second domestic AI unmanned micro store and showcased its technological prowess by demonstrating a vision AI-based unmanned store and AI automatic checkout (Vision Check-Out, VCO) at 'RETAILTECH JAPAN 2025' held at Tokyo Big Sight. These proactive steps demonstrate a strong commitment to expanding business beyond Korea into the Japanese market. In this way, Finders AI is positioning itself as a leader in the future retail market through innovative technology and strategic partnerships.