Kmong Officially Launches Business-Focused Service 'Kmong Biz'

Kmong has set a new standard in the outsourcing market by launching ‘Kmong Biz,’ an innovative customized outsourcing service for corporate clients. This service focuses on resolving the issues of quality uncertainty and variance that companies experience when undertaking outsourcing projects, and is particularly drawing attention by highlighting its ‘Quality Assurance’ policy as a core value. Kmong Biz provides strong assurance by guaranteeing up to a 100% refund if the outcome is unsatisfactory, enabling companies to proceed with projects without worrying about the quality of outsourcing. This demonstrates Kmong’s commitment to building a solid foundation for companies’ successful outsourcing experiences, going beyond mere service provision. Through this service, companies can access approximately 700 carefully selected high-quality services from Kmong’s extensive platform. Kmong prioritizes experts with corporate transaction experience, low cancellation rates, quick responses, and over 98% customer satisfaction, and has established a multi-layered quality management system that grants a ‘Quality Assurance’ label after in-depth verification through individual interviews. This ensures transparency and strictness in the expert selection process, forming a basis for corporate clients to entrust their projects with confidence. Kmong Biz is exclusively for corporate clients who have completed corporate verification; once a corporate business registration is complete and an account is created, affiliated executives and employees can access it with individual accounts, providing an efficient collaborative environment. Furthermore, NDA (Non-Disclosure Agreements) are applied to all projects to thoroughly protect sensitive corporate information, and swift customer support via a dedicated hotline ensures that the convenience and security of corporate clients are prioritized. Kim Shin-yeop, Kmong’s CSO, stated, “Kmong Biz aims to fundamentally resolve inefficiencies in the outsourcing market with its data-driven expert verification system and unique Quality Assurance policy.” He further conveyed his aspiration, saying, “In the future, we will evolve into the most reliable and convenient outsourcing service by adding features to simplify payment and purchase verification.” Kmong plans to further solidify its leading position in the domestic outsourcing market by introducing inter-account payment features, expanding service categories, and increasing its pool of experts, thus meeting the diverse outsourcing demands of businesses. Kmong Biz will become a powerful and reliable partner, helping companies to focus on their core business without worrying about outsourcing.