Wilcon AI Launches First AI Tax Chatbot for Public Sector

Opening new horizons for public services with innovative AI technology! WilconAI's AI tax guidance chatbot has been successfully introduced at Seoul Geumcheon-gu Office, providing citizens with more convenient and smarter administrative services. The chatbot unveiled at Geumcheon-gu Office was built using 'Winging,' WilconAI's proud multilingual, multi-functional AI agent solution. It is particularly characterized by features optimized for public civil complaints. Available 24 hours a day via the Geumcheon-gu Office website, this chatbot accurately guides users on local tax information such as automobile tax and property tax, and offers a one-stop service with links to necessary tax forms and an email transmission function. Particularly noteworthy is that it includes customized functions reflecting Geumcheon-gu's regional characteristics, such as checking for national industrial complex status, by linking with the Ministry of Land, Infrastructure and Transport's 'Land Eum' system. Thanks to 'Context-aware RAG' technology, which goes beyond simple Q&A to deeply understand the user's question context and automatically connect to appropriate functions, users can receive more accurate and efficient document-based answers. WilconAI was founded by CEO Ha Jung-eun and CTO Joo Dong-woo, who joined forces. CEO Ha Jung-eun is an expert in natural language processing and reinforcement learning-based AI technology, boasting a brilliant career that includes a joint first-place ranking with Google on the Stanford University SQuAD 2.0 leaderboard. CTO Joo Dong-woo is also a veteran with over 10 years of web development experience, a recipient of the Samsung HumanTech Paper Award, and proficient in designing technical solutions for corporations and public institutions. Last January, they participated in CES 2025 Eureka Park in Las Vegas, USA, showcasing their innovative 'Winging' solution to the world. Currently, WilconAI is accelerating the development of 'Winging Builder,' which will enable anyone to easily create AI agents on their website without complex development processes. This collaboration with Geumcheon-gu Office is a very significant case, marking the first application of the 'Winging' solution in a public institution. WilconAI stated that it plans to use this as a stepping stone to expand cooperation with more administrative agencies and local governments in the future. CEO Ha Jung-eun expressed her ambition, stating, "AI technology should not be the exclusive domain of only some large corporations, but an era where both SMEs and public institutions can easily utilize it," and that WilconAI will lead this trend of AI popularization through 'Winging Builder.' The future of public services led by WilconAI's technology is highly anticipated.