Waddle Launches Conversational AI 'Gentoo' on NHN Commerce App Store

Wadle Leads E-commerce Innovation with Conversational AI Agent 'Gentoo'... Enters NHN Commerce App Store AI startup Wadle is ushering in a new era for the e-commerce market by officially launching 'Gentoo,' a conversational AI agent set to revolutionize online shopping, on the NHN Commerce App Store. Gentoo is an innovative, commerce-specialized B2B SaaS solution that accurately identifies customer concerns and intentions through natural conversation, as if a friendly consultant were speaking to them, at the moment they hesitate to make a purchase, and then proposes the optimal product. It has already proven its effectiveness by handling over 500 consultations daily on average and generating over 2 million cumulative answers. Beyond simple responses, Gentoo deeply analyzes customer conversation data to derive purchase patterns and trend insights, thereby contributing to product demand forecasting and marketing strategy optimization, acting as a core driver for corporate growth. Indeed, remarkable results have been achieved, with fashion brand 'I' that adopted Gentoo reporting a 7-fold increase in sales, and an e-commerce platform recording a 13% purchase conversion rate. This launch on the NHN Commerce App Store has dramatically increased Gentoo's accessibility. The installation process has been significantly simplified due to its ability to automatically learn shopping mall product information, allowing even small and medium-sized online shopping malls to build a powerful AI agent in just one day without specialized personnel, thus lowering the barrier to entry for AI technology. Through this entry, Wadle plans to solidify its influence in the domestic e-commerce market and expand support for more online shopping malls to innovate customer experience and increase sales through AI technology. This is made possible by Wadle's unique and proven technological prowess, having won first place among 93 teams at the 'OpenAI GPT-5 Hackathon' held in San Francisco, USA. Yongwon Cho, CSO of Wadle, stated, "With the launch on the Gomodo App Store, the overwhelmingly technologically advanced Gentoo can accelerate the growth of even more brands and e-commerce platforms," adding, "We aim to innovate the shopping experience and drive explosive corporate growth with our unique AI technology, validated by winning the OpenAI GPT-5 Hackathon." Currently, Gentoo is leading changes in customer touchpoints across various sectors such as fashion, health functional foods, and electronic devices, serving both large domestic brand malls and small to medium-sized e-commerce platforms.