Spoqa Kitchen Board Grows Into 40,000 Monthly Food Supply Order Platform

'Kitchen Board' Innovates Inefficiencies in the Food Ingredients Distribution Market: Spoka's Digital Transformation Journey "Kitchen Board," a food ingredients ordering platform operated by Spoka, is bringing a fresh breeze to Korea's 60-trillion-won food ingredients distribution market. It processes approximately 40,000 orders per month, establishing itself as an essential platform connecting 50,000 restaurant establishments nationwide with over 300 distributors. In the past, restaurant owners complicatedly ordered food ingredients via KakaoTalk chats, and distribution company employees wasted over two hours daily repeatedly entering information manually across hundreds of group chat rooms. This was a vicious cycle that led to frequent order omissions and incorrect deliveries. However, after the introduction of Kitchen Board, distributors' work time was drastically reduced from two hours to just five minutes, and errors or omissions have almost disappeared thanks to the automated system. A distribution company employee stated, "Work efficiency has dramatically increased with the transition from manual input to automation." Restaurant owners also express high satisfaction, saying, "Orders are faster and more reliable," as they can now quickly and accurately place orders by recalling past order history. In fact, Kitchen Board's user satisfaction score reaches 94.9 points. This innovation stems from the deep insights of Spoka, well-known for its customer management solution 'Dodo Point.' While operating Dodo Point, they discovered inconveniences in store operations and noted the inefficiencies of the food ingredients ordering system, realizing the core value that resolving distributors' difficulties would directly lead to store satisfaction. While Korea's food ingredients distribution market has low barriers to entry, making it possible to start with just one truck, its operating methods remain highly labor-dependent and inefficient compared to its growth. Spoka is leading the digital transformation of this market through Kitchen Board, positioning itself as a reliable partner for distributors. Kitchen Board comprehensively provides all core functions necessary for distribution company operations, including chat-based order placement and reception, store and payment management, ERP integration, and unit price management. Based on the user experience (UX) know-how gained from Dodo Point, it essentially offers convenient ordering for stores and efficient operating software for distributors. Furthermore, it provides a 'Distributor Matching Service' to help restaurant owners easily find verified distributors based on comprehensive criteria such as price, quality, and service, enabling sustainable transactions. Through Kitchen Board, Spoka is building a robust ecosystem where stores and distributors coexist and prosper, envisioning a brighter future for the inefficient food ingredients distribution market.