Samjjamssam Boosts TaxTech Vertical AI, Cuts Document Processing by 20 Seconds

Jarvis & Villains' tax service, ThreeDotsThree, has significantly strengthened its 'vertical AI' capabilities in the tax tech domain with AI technology combining Optical Character Recognition (OCR) and Large Language Models (LLM). Through this, it has dramatically improved service operational efficiency and customer experience. During the comprehensive income tax filing period last May, ThreeDotsThree succeeded in automatically processing over 80% of approximately 100,000 deduction documents within just 20 seconds using AI. With the entire process, from document intake to analysis, verification, and classification, being AI-driven, it achieved remarkable results: a 70% reduction in work time and over 330% improvement in overall productivity. Furthermore, the 'AI personalization service' trained with LLM precisely analyzes customer's occupation, income, gender, marital status, refund history, etc., to apply optimal deduction items from up to 4,608 combinations. Thanks to this personalized service, one in ten people who had previously missed out on deduction benefits now receive them, significantly increasing customer satisfaction. Jarvis & Villains is continuously enhancing LLM performance based on anonymized tax data, and actively utilizing OCR for learning deduction documents, evolving into an 'optimized vertical AI'. CEO Baek Ju-seok has demonstrated achievements in operational efficiency and customer experience improvement through AI, and by appointing Shin Min-kyun, former Senior Vice President at Kakao, as Chief Strategy Officer (CSO), stated plans to accelerate its leap towards becoming a 'national platform based on vertical AI' and diversify its business.