Naver Cloud, Busan City Accelerate AI Administrative Innovation

Busan Metropolitan City is accelerating the digital transformation of its public administration sector through strategic cooperation with Naver Cloud, heralding a new era of innovation. This collaboration aims to build an advanced data-driven administrative system, dramatically improving the work efficiency of public officials and focusing on providing higher quality services to citizens. The core driving force behind this innovation is Naver Cloud's lightweight AI model, 'HyperCLOVA X DASH (HCX-DASH)'. This lightweight model maintains the powerful performance of the hyperscale AI 'HyperCLOVA X' and boasts fast response times and excellent cost efficiency. In particular, with its outstanding Korean language processing capabilities and flexibility in model selection, it is regarded as an optimized solution for the complex and diversified public administration sector. A Naver Cloud official emphasizes that HCX-DASH provides significant advantages in building advanced vertical AI services for each policy area and personalized administrative services. Furthermore, the ease of phased expansion will serve as an important foundation for Busan City to progressively expand its AI-based administrative system from a long-term perspective. Starting this year, Busan City plans to fully introduce generative AI services into its internal administrative operations to dramatically enhance the work productivity of public officials. This will reduce simple, repetitive tasks, allowing public officials to focus on more strategic and creative work. Simultaneously, by establishing a rapid and precise response system to citizens' policy demands and implementing a data-driven efficient administrative system, citizen satisfaction is expected to be maximized. For the successful adoption and utilization of AI, Busan City will also systematically operate AI utilization competency strengthening training programs for public officials. This is more than just technology adoption; it is an essential investment for providing high-quality public administrative services suited for the era of digital transformation. It is expected that public officials will actively utilize AI technology to promote the qualitative improvement of administrative services and contribute to creating a future-oriented administrative environment. This cooperation with Naver Cloud will be an important opportunity for Busan City to solidify its status as a leading digital city and provide citizens with smarter and more convenient administrative services. Through these efforts, Busan City plans to set a new standard for public administration in Korea and create a model case for future-oriented digital government.