Laundry24 App Redesign: Real-time Laundry Status Tracking

Laundry24, Major Mobile App Revamp… Ushering in an Era of 'Wait-Free' Smart Laundry Smart unmanned laundromat Laundry24 has undertaken a major overhaul of its mobile app to maximize user convenience, embarking on an innovation of the customer experience. Laundry24, operated by Euishikju Company, is a new concept smart unmanned laundry service that combines the immediacy of coin laundromats with the functions of professional dry cleaners. It provides a total solution available anytime, 24 hours a day, 365 days a year, covering everything from everyday laundry to washing bulky bedding, sneakers, and rugs, as well as clothing repair and dry cleaning. All laundry management and customer service are handled directly by the headquarters, and it is currently expanding its life-centric services by operating 175 stores nationwide, beyond Seoul and the metropolitan area. The core of this app revamp was precisely focused on 'time saving' and 'convenience'. The most notable feature is 'real-time laundry status inquiry'. Now, users can instantly check the remaining time for washing machines and dryers, the progress of entrusted dry cleaning, and more, all on their mobile devices without physically visiting the store. This significantly reduces unnecessary waiting times and helps users plan their laundry more efficiently. Furthermore, with the introduction of the 'Find Nearby Stores' feature, accessibility has been enhanced, making it easy for users to find the closest Laundry24 store based on their location. Laundry24 also plans to pursue service enhancement in the future by learning customer lifestyle patterns and providing personalized laundry notifications and more. Lee Moon-kwon, Head of Laundry24 Business Division, stated his aspirations, saying, "Actively reflecting the valuable opinions of our customers to bring about substantial convenience improvement is the greatest achievement of this revamp. We will continue to solidify our leadership in the smart unmanned laundromat market through relentless service innovation."