SoftSquared Launches 'Gritzy Observer', a Performance Management Solution for Development Teams in the AI Era

SoftSquared has launched 'Gridge Observer,' a solution for diagnosing and managing the performance of development teams where AI and humans work together. While the spread of AI coding tools has increased development productivity, discussions about responsibility for outcomes and management methods in environments where AI participates in the development process are still ongoing. As the recognition grows that merely integrating AI does not guarantee productivity improvements, how AI and humans share roles and jointly take responsibility for results has emerged as a key factor influencing the performance disparities of development teams. Gridge Observer was developed from this awareness of the issues. It integrates with existing collaboration tools such as Jira and Git to understand the flow of the development process and supports setting improvement directions centered on key points that affect performance during project progression and the responsibility structure. The core of the solution is an AI analysis engine based on actual development site data. By learning from over 20,785 project data points, it detects discrepancies between roles and tasks, declines in task concentration, and potential workflow deviations with about 95% accuracy. Development teams can proactively recognize and respond to not only the progress of individual tasks but also structural issues across the project. SoftSquared has been expanding its business model in the HR tech sector, moving beyond simple personnel dispatch to one that takes responsibility for development team performance. Based on its development team management and operation business, it recorded sales of 4 billion won last year, achieving approximately 40% growth compared to the previous year. CEO Lee Ha-neul stated, "While AI can increase development speed, it does not automatically solve issues of team performance and responsibility. Gridge Observer is a solution that presents operational standards for development teams suited to the AI era, helping companies structurally understand and improve the actual performance of their development teams."